Shipping & Returns Policy

Effective Date: July 2, 2026

Thank you for shopping with Webes Clothing! We are committed to providing a smooth shopping experience from the moment you place your order to the day it arrives at your door.

Shipping Policy

Shipping Locations

At this time, Webes Clothing ships exclusively within the United States. We do not currently offer international shipping.

Free Shipping

We are pleased to offer FREE standard shipping on all orders shipped within the United States. There is no minimum purchase required.

Order Processing

• Orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

• Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, if available.

Estimated Delivery Time

Standard shipping typically arrives within 3–7 business days after your order has been shipped. Delivery times may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Delays

While we strive to deliver every order on time, occasional shipping delays may occur. We appreciate your patience and understanding if unforeseen circumstances affect delivery times.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. Webes Clothing is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.

Returns & Refunds Policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

14-Day Return Window

You may request a return within 14 days of receiving your order.

Return Eligibility

To qualify for a return:

• Items must be unused, unworn, unwashed, and in their original condition.

• All original tags and packaging must be included.

• Items must be free from stains, odors, damage, or signs of wear.

For hygiene reasons, we reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items are not eligible for return unless they arrive damaged or defective:

• Final sale or clearance items

• Gift cards

• Personalized or custom-made products

How to Start a Return

To initiate a return, please contact our customer support team with your order number and the reason for your return. We will provide instructions for completing the return process.

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Depending on your payment provider, it may take several business days for the refund to appear in your account.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after delivery. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions about our Shipping & Returns Policy or need assistance with your order, please contact our customer support team. We are always happy to help.

Thank you for choosing Webes Clothing. We appreciate your trust and look forward to serving you!

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at webesclothing@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at webesclothing@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at webesclothing@gmail.com.